This new currency has naturally an impact on the business of financial intermediation and, in particular, that of microfinance institutions (MFIs). First, at the internal level, the transition to the new currency means a reconfiguration of their management tools (information system, accounting), a review of internal documentation (loans cards, loan applications files, etc.), training of loan officers, to adapt to the new situation.
But it is mainly in terms of relationship to beneficiaries that the change in currency has more impact on an MFI like ID-Ghana. Because it targets a particular segment of the population (the Poor and mostly illiterate, in poor neighborhoods of Accra and its periphery), ID-Ghana has placed particular emphasis on education and awareness of its beneficiaries, several months before the arrival the Ghana cedi. The two trainers of the organisation have added courses on the new currency in their set of curricula, and have addressed the issue at almost all trainings sessions they delivered.
MFIs can also count on public awareness campaigns on a large scale and in local languages, launched in the media (radio and television in particular) to avoid confusion and facilitate transactions. The new currency has the advantage of allowing greater efficiency and safety in payment transactions, users are now less at risk from traveling with large sums of money (as was the case with the former cedi).
Published by Racine Ly (former programme coordinator)